About UKPetSupplies!

About UKPetSupplies!

Our History

UKPetSupplies started life in November 2003 selling a small range of pet products on eBay. It wasn't long before we achieved Power Seller status and to this day we are proud to have our 100% positive feedback intact. We believe that this demonstrates the level of dedication and service we provide to our customers.

Following our success trading on eBay we realised that the Internet was the perfect medium for supplying our pet products to the UK public. In July 2004 UKPetSupplies proudly began trading online offering a much larger range of pet products. Since then massive strides have been taken and we now operate from our newly rennovated warehouse.

UKPetSupplies now delivers products throughout the UK and Europe and we are always looking for new opportunities. However, this does not mean that we have lost our personal touch and we still deliver local orders using our vehicle whenever we can.

Our latest innovations are the launch of our new UKPetSupplies website which we think is far more family friendly and easier to use, as well as tying into social media websites so that our customers can share their thoughts on our products with friends and family easily.

We now also have a Facebook page so why not add us to your favourites and be the first to get exclusive news, offers and voucher codes!

Our Aims

We aim to provide an extensive range of pet supplies to our customers at the lowest possible price, without compromising on customer service. We know that customers want a quick and responsive service, with all queries and problems being dealt with effectively and within 24 hours. We take this very seriously at UKPetSupplies and aim to offer the best customer service in our market.

We pride ourselves on being able to find solutions to all our customers needs. We achieve this with the help of our shipping partners DPD and Royal Mail. Thus far special projects include supplying a Kennels in Galway, Ireland and Rabbit Activity Farm in Hampshire. No project is too big or too small. Whether you require a pallet delivery to the Republic of Ireland or an express delivery to Germany we can make it happen. Please contact one of our sales representatives for a quote and they will be happy to help you put your order together.

Our Promise

We have put in place many promises to ensure that you always get the highest level of customer service when shopping with UKPetSupplies. These are detailed below:

• Our prices always offer the best value.
• Queries and problems will have a response within 24 hours.
• We will always keep you informed with respect to problems with your orders.
• All credit card details and other payment methods are 100% secure.

If you have any questions or comments, including ways in which we can improve our business then please do not hesitate to email us.

• Website Help
• Delivery
• Returns
• Customer Login
• Open an Account
• Contact Us
• Privacy / Security
• Website Terms

• Aquatics
• Birds
• Cats
• Dogs
• Ponds
• Reptiles
• Small Animals
• Wild Birds